I have found clearly stated principles act as a useful guide and barometer for good working relationships.

I believe true value will only be found by following these principles; monetary value being secondary.

1. We will have an ethical and progressive "open book" relationship that delivers benefits to both parties.
   
2. We will communicate two-way so that we can understand each other. We will use email "guardedly" and acknowledge its limitations as a means for our communication.
   
3. We have a common cause as survivors in the same boat, we have much to learn from each other and we will not blame.
   
4. We will adopt continuous learning and improvement, (what's wrong, and how to fix it), as a fundamental philosophy.
   
5. We will commit to behaviour, which:

• openly shares ideas, listens and exchanges information;
• is honest and respectful;
• shows a positive regard for people